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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Cruz

Maria Cruz

August 22, 2025

5  out of  5
rating by Maria Cruz
"Cindy nos ayudó a bajar nuestro pago mensual!!"
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Guadalupe Bautista

August 4, 2025

5  out of  5
rating by Guadalupe Bautista
"Excelente me ayudo Jackie"
We responded:
"Thank you Mr. Bautista! You’ve been with my office from the very first month I opened! Come by when you get a chance, I have something for you! - Kam"
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Jemar Ray

August 1, 2025

5  out of  5
rating by Jemar Ray
"Very good service and they gave me free stuff"
We responded:
"Thank you sir! Let me know if you need anything, tell your mom I said hello!"
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Norman Swift

June 30, 2025

5  out of  5
rating by Norman Swift
"Very accommodating and knowledgeable, would highly recommend them!"
We responded:
"Thank you sir!"
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Merel Coit

March 21, 2025

5  out of  5
rating by Merel Coit
"Best decision I made to stay with State Farm. Customer service is great, already had my same app. They also knew me by name. Appreciate!!"
We responded:
"Thank you sir!"
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Liz Acuna

March 12, 2025

5  out of  5
rating by Liz Acuna
"Stephanie was very helpful with a pleasant personality. I appreciate her for looking out for my best interest with renters and auto insurance. I appreciate Cindy for reaching out via text. I’m often running around so I’m glad her texts remind me of what needed to get done. Thank you, Ladies! God bless!"
We responded:
"Thank you Liz!"
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Michael Gaines

March 7, 2025

5  out of  5
rating by Michael Gaines
"Kameron was incredibly helpful and friendly! Highly recommend!"
We responded:
"Thanks for your review Michael!"
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Gerardo Ramos

March 3, 2025

5  out of  5
rating by Gerardo Ramos
"Estoy muy agradecido con el servicio que se ofrece realmente amable y profesional."
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Nancy Rios

February 19, 2025

5  out of  5
rating by Nancy Rios
"Gracias a Cinthya por tu atención y amabilidad ."
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Cecy Gutierrez

February 19, 2025

5  out of  5
rating by Cecy Gutierrez
"I had an amazing experience with Stephanie, she is absolutely the best! Her customer service is top-notch, and she exceeded my expectation as I was having issues with my homeowners insurance policy. She is absolutely awesome!! Highly recommend her as she is very well knowledged and can answer pretty much any question! :) Thanks Steph!! Nevertheless, Alexandra and Crystal are also great!! :D"
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Tevin D. Nelson

February 13, 2025

5  out of  5
rating by Tevin D. Nelson
"I absolutely love being with State Farm, and the customer service is top-tier"
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Isabel Pacheco

February 6, 2025

5  out of  5
rating by Isabel Pacheco
"Alexandra, was very helpful with all of the process! I recommend her ☺️"
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Joann Barrera

January 31, 2025

5  out of  5
rating by Joann Barrera
"Totally recommend Alexandra for helping me with auto & life insurance. Also thankful for Stephanie for finalizing my quote very fast & friendly! Good customer service"
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Eli Ndlovu

January 31, 2025

5  out of  5
rating by Eli Ndlovu
"Stephanie and Kameren made the process of getting a new policy very seamless! Thank you."
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Joseph Brown

January 14, 2025

5  out of  5
rating by Joseph Brown
"I had the pleasure of speaking with Kameren about an upcoming insurance need. He explained my coverages and options available, and patiently addressed each question that I had. He even took the time to connect on a personal level, which is important given current times as it relates to insurance. I was left with greater assurance after our conversation. I certainly would recommend this branch to others."
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Perla Cruz

January 14, 2025

5  out of  5
rating by Perla Cruz
"I’ve had great experiences with Kameren and Stephanie. They have both served my family with the utmost respect and warmth. They are very knowledgeable about their products and were very helpful at the time of selecting the various policies for my family members. I highly recommend them for a variety insurance needs. All their staff at their office has always been very kind and respectful when we come over for meetings."
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Blanca De Sánchez

January 7, 2025

5  out of  5
rating by Blanca De Sánchez
"Fueron muy amable jascaie"
We responded:
"Thank you, Blanca - Jackie is a sweetheart! Appreciate the compliment and recommendation!"
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Evelyn Torres

January 7, 2025

5  out of  5
rating by Evelyn Torres
"I have had a great experience with this State Farm agency. Alexandra Bautista is the agent that had me set up with my new policy and was able to provide answers to my questions. I appreciate her efficiency and assistance through the process. Highly recommend!"
We responded:
"Thank you Evelyn - Alexandra is the ultimate professional, thank you for recommending her!"
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Emily Cruz

December 20, 2024

5  out of  5
rating by Emily Cruz
"Very friendly and helpful. Love the staff always providing great information !"
We responded:
"Thank you Emily! - Come back for more hot chocolate!"
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LaTrika Peoples

December 18, 2024

5  out of  5
rating by LaTrika Peoples
"I transferred back to Texas from Georgia almost 2 years ago and could not be happier with this agency! Stephanie has been a great resource and help during my transition back over the last couple of years. Just got another policy because of her diligence and great customer service!"
We responded:
"Thank you, Latrika - you've always been easy to work with and very understanding! Steph is awesome - thanks for the recommendation!"
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AIR SKY Entertainment

December 10, 2024

5  out of  5
rating by AIR SKY Entertainment
"Very helpful. I came in for an appointment and Kameren gave me some very good advice about my finances. I also pay my car insurance with him and got a great deal! Have not had any issues."
We responded:
"Thank you Keaira - great conversation - looking forward to working with you!"
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Javed Shaikh

July 5, 2024

1  out of  5
rating by Javed Shaikh
"I had a terrible experience with State farm and this insurance agent firm. They termed my auto insurance without sending emails or calling me for the reason. I was not aware of my auto insurance termed for close to 2 months. Very unprofessional behavior in terms of communications."
We responded:
"Hi Javed, just replying to your review. As soon as I was informed there was an issue with your account (Saturday), you and I spoke on the phone (Monday morning), I spoke to our corporate office and your auto insurance was reinstated immediately. The error did not originate from my office, and I called and texted you immediately to resolve the issue. I was very thorough and did not delay in communicating with you personally. I tried to get your premium waived during the time your policy was showing inactive as a courtesy but was unable to because it was reinstated as if it was never inactive. I understand this is a bit frustrating, just want to make it clear there was no delay in response/communication from my office, there was no lapse in coverage, and I resolved your account as soon as I was aware. Also, we had an easy, pleasant conversation Monday morning - after you wrote this review. In the future, please give me a chance to address any issues before leaving reviews like this - Kam "
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Victoria Lambert

June 20, 2024

5  out of  5
rating by Victoria Lambert
"I absolutely love Kameren and his team! They are knowledgable, attentive, and very personable. I have enjoyed the partnership. Please give them a call."
We responded:
"Thank you Victoria!"
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Psychic Roni

June 19, 2024

5  out of  5
rating by Psychic Roni
"Awesome team! Love my agent! Trustworthy and hard working! Really knows his stuff! My policy was just what I needed!"
We responded:
"Thanks for your review Roni!"
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David Nelson

June 18, 2024

5  out of  5
rating by David Nelson
"I recently was shopping for new insurance coverage and was referred to Kameren Nelson’s office through a business partner of mine. When I say the level of professionalism and quick response to what my needs were, hands down this office has it. I’ll definitely refer people to this state farm branch."
We responded:
"Thanks David!"